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Social Performance Indicators
Social performance indicators have been selected to reflect the impact that the Group has on, and the contribution it makes to, the communities within which it operates.
General performance indicators for social development
| Performance Indicator | Units | 2010 Performance | 2009 Performance |
|---|---|---|---|
| Permanent staff employed | Number | 7,526 | 4,009 |
| Temporary staff | Number | 388 | 583 |
| Contractors | Number | 333 | 169 |
| Funds spent education (incl. training) | RUB | 66,401,902 | 55,732,331 |
| Complaints received | Number | 0 | 1 |
